We take your privacy seriously and this policy outlines how we obtain, use, store and share your personal information as well as your data protection rights and your right to exercise them.
We will take all reasonable steps to protect your information from misuse and keep it secure.
CCTV Global London Ltd will comply with GDPR laws and regulations.
The Company is a data controller, meaning that it determines the processes to be used when using your personal data. We decide what personal data is used for, why and how it will be used.
Our contact details are as follows: Alpha 319, Building K, Chobham Business Centre, Chertsey Road, Chobham, Surrey, GU24 8RL
The Companies data controller is Iain McNeil who can be contacted at email@example.com
In accordance with GDPR guidelines and your personal data we promise to:
DATA WE COLLECT
Personal data we collect means any information about an individual from which that person can be identified. Data we collect transfer and store may include:
HOW IS YOUR DATA COLLECTED
Cookies: Cookies are small text files collected when accessing our website to improve user experience and allow its full potential. You can accept or decline cookies at any time in our website by accessing the cookie settings tab at the bottom of the page. Please see our Cookies Policy for further details.
Direct Contact when filling in forms, correspondence by post, phone, email, at exhibitions or otherwise and may include:
Automated Contact when you interact with our website we will automatically collect technical data about your equipment, browsing actions and patterns.
Third parties & publicly available information. We may receive personal data about you from third parties and/or public sources:
HOW IS YOUR DATA USED
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Normally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you. You can withdraw consent to marketing at any time by contacting us.
In relation to using your personal data, we have deemed the following activities as necessary under performance of contract and/or necessary for our legitimate interest and/or necessary to comply with legal obligations:
We may use your personal data and usage to form a view on what products, services or offers we think you may want or need, or what may be relevant to you.
You will receive marketing communications from us if you have purchased goods or services from us or requested information from us or if you provided us with your details when you entered a competition or promotion and, in each case, you have not opted out of receiving that marketing.
We will obtain your express consent (opt in) before sharing your personal data with any external marketing company.
You can opt out of receiving communications from us or third parties at any time. Any direct marketing communications that we send to you will provide the information and means necessary to opt out. You can also ask us by contacting us at firstname.lastname@example.org.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other contractual transactions.
We only keep your data for as long as to fulfil the purpose it was collected for, which will be at least for the duration of your contract with us and also the minimum to satisfy any legal, accounting or other obligatory requirements.
Retention periods vary depending on why we need your data and can be requested from us by contacting us.
SHARING OF YOUR PERSONAL DATA
CCTV Global London may share your personal data with trusted third parties in order to fulfil its contracts, legitimate interests or legal obligations. We may share your personal data with external third parties such as:
If we do share your personal information with a trusted third party, we request that they keep your information secure in accordance with the law and take all reasonable steps to protect it from misuse in accordance with this policy and applicable laws.
Please note, however, that we may process your personal information without consent if we have a legitimate reason to do so, such as required by law or regulatory obligation. Any such use shall be in accordance with the CCTV Global London Ltd Privacy Principles set out above.
You should be aware that many countries do not afford the same legal protection to personal information as you might enjoy in your country of origin. While your personal information is in another country, it may be accessed by the courts, law enforcement and national security authorities in that country in accordance with its laws.
Where required, we have put in place appropriate safeguards with our service providers, contractors, distributors and other business partners to ensure that transfers of personal information outside the EEA is adequately protected.
Safeguarding your data
We take all reasonable precautions to keep your personal data secure from being lost, used or accessed in an unauthorised way. Access to your personal information is restricted to prevent unauthorised access, modification or misuse and is only permitted among our employees, contractors and other third parties on a need-to-know basis.
Cookies are used when accessing our website and are small files that copy themselves onto your computer. Cookies allow the website to perform certain functions and tasks and store information about our visit. Some cookies are essential for the performance of the site such as “shopping basket cookie” which are used to remember products added to the cart, other cookies are used for functionality and profile. These cookies may store information about your visit including user ID, profile and location.
You can usually modify your browser settings to decline cookies and you can withdraw your consent at any time by modifying the settings of your internet browser to reject or disable cookies. If you choose to decline cookies, you may not be able to fully experience the features of the site or it may not function properly.
YOUR PRIVACY RIGHTS
You have certain rights with respect to personal information about you that is collected through this site or when you contact us.
You can access your personal data and there is no fee to pay when doing this unless your request is clearly unfounded, repetitive or excessive upon which we may charge a reasonable fee or refuse the request.
We need specific details from you to help us confirm your identity before we can provide access to your data.
We try to respond within 1 month, although occasionally it may take longer
ACCESS: You have a right to access, review and correct the information we hold about you.
ERASURE: You may be entitled to request the erasure of your personal information, for example, where the information is no longer necessary for the purposes for which they were collected. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable
OBJECT: You may be entitled to object to certain types of processing activities where you feel it impacts your fundamental rights and freedom including where we are relying on legitimate interest to process your personal data or where we are processing your personal data for direct marketing purposes. In some cases we may demonstrate that we have compelling legitimate grounds to process your information in which case we are not obliged to comply with your request.
RESTRICTION: You may be entitled to request that we restrict our processing of your personal information, for example, where the accuracy of the information is contested by you.
TRANSFER: You may request us to move, copy or transfer your personal information from our systems to you (where technically feasible) or to a third party chosen by you.
WITHDRAW CONSENT: you may have the right to withdraw your consent at any time by contacting us using the contact details at the end of this Privacy Statement or, in the case of email marketing, by using the “unsubscribe” link in any of our marketing emails. This won’t affect the lawfulness of any processing up to that point.
There are exceptions to these rights, however, for example, access to personal data may be denied in some circumstances if making the information available would reveal personal information about another person. In addition, CCTV Global London ltd may be able to retain data even if you withdraw your consent, where we can demonstrate there is a legal requirement to process your data.
If you wish to exercise any of these rights please contact CCTV Global London Ltd, Alpha 319, Building K, Chobham Business Centre, Chertsey Road, Chobham, Surrey, GU24 8RL: email email@example.com
MAKING A COMPLAINT
If you think your data protection rights have been breached in any way by us, you are able to make a complaint to the ICO at www.ico.org.uk